The common culprit of loss of internet and phones due to a storm or power outage, is most likely the UPS, or back-up battery power. Attached is a video explaining the items located in a Data Closet to help employees troubleshoot issues at a branch. Please watch the video to see how to power a UPS back on in case you hear a loud beeping from your Data Closet.


 


As always, please call and report lost Internet connection to the IT Emergency Cell: (501) 320-5778