All computers are down. Down means that they have no power or cannot connect to Sierra, Internet or Email.
No card catalog (web or Sierra) is available to any computer in the library.
Cannot log in to any circulation desk computer.
No power at all. Please remember to check the connections and surge protectors.
Flood, fire, natural disaster…
Public access to a printers unavailable.
Burning smell emanating from the equipment.
Multiple computers cannot log in.
PC Reservation System is not working.
RFID is down on all the circulation computers.
If your problem meets the criteria above call the IT emergency cell phone at 501-320-5778.