For iPhone users

Download the Outlook App



Step 1Image of a grey line

Download Outlook for iOS from the iOS App Store and then open it. The icon looks like this:

iOS Outlook app

Step 2Image of a grey lineIf it's your first time using Outlook for iOS, enter your full email address, then tap Add Account.

If not, open the Menu > tap Settings Outlook app settings > Add Account > Add Email Account.

Enter your email address

Step 3Image of a grey lineIf you're asked to select your email provider, please contact your IT admin for support as there may be a misconfiguration.









Step 4Image of a grey lineEnter your email account password and tap Sign In.

Note: The sign in screen may look different for you depending on your email provider.

Enter your Outlook.com password

Step 5Image of a grey lineIf multi-factor authentication is enabled, verify your identity.

Check your text messages and enter the 6 digit code.

Step 6Image of a grey lineAccept any prompts for permission you may receive.

Swipe through the features and you're now ready to use Outlook for iOS!






























































Download the Outlook App


For Android phone users

Step 1Image of a grey line

Install the Outlook for Android app from the Google Play Store and then open it.

Tap Get Started if this is your first time.

Otherwise, to add another email account, open the Menu More button > Settings Settings > Add Account > Add Email Account. Then skip to step 4 under Set up another email account below.

Step 2Image of a grey lineOutlook may detect your Google accounts. To add them to Outlook for Android, tap Google Connect Account and then tap OK to confirm. Tap Allow to give Outlook access to your Contacts. 

If you don't want to add these accounts, tap Skip and then go to step 4 under Set up another email account below.

Outlook for Android may automatically find your Gmail account.Tap OK to give Outlook access to your accounts.


Step 3Image of a grey lineSelect the accounts you'd like to add and tap Add Account. You may be asked to sign in.

Tap Add Account to add your Gmail account to the app

Tap Allow to confirm offline access and any other prompts.

Tap Allow to give Outlook offline access.

To add another email account, tap Continue and go to Step 4, otherwise tap Skip.

Set up another email account

Step 4Image of a grey lineEnter your full email address, then tap Continue.

Enter your email address.

Step 5Image of a grey lineEnter your email account password and tap Sign In or Next.

Note: The sign in screen may look different for you depending on your email provider.

Enter your password for your email account.

Step 6Image of a grey lineIf multi-factor authentication is enabled, verify your identity.

Check your text messages and enter the 6 digit code.