Under certain circumstances, the system credits patron records for partial payments made on a billed item and displays a negative number in the MONEY OWED field of the patron record, indicating that it is the library who owes the patron money. To remove a negative fine from an individual patron record:
1. Add a manual charge for the patron with the same amount as the negative charge.
2. Select the positive and negative charges.
3. Waive the two fines.