Sierra

Questions about using Sierra Computer Software

How Do I Save My Sierra Print Settings?
When you login go to: File- Select Printer—Receipt Printer: Then select Local Printer Then arrow down on Name and select the Star Cutter then go to Forma...
Thu, 7 May, 2020 at 9:14 AM
How do I remove a negative fine balance from a patron's account?
Under certain circumstances, the system credits patron records for partial payments made on a billed item and displays a negative number in the MONEY OWED ...
Thu, 11 Jun, 2015 at 10:57 AM
Why don't I have this permission?
A generic template is used when a Sierra login is initially created. This template includes the general permissions given to staff members working in your d...
Wed, 21 Jun, 2017 at 2:59 PM
A patron owes less than $50.00 in fines but still being blocked from check out/computer use
Check the patron's record and see if they have any billed item fines on their account. Billed items will generate blocks on accounts until they are remo...
Thu, 22 Jun, 2017 at 9:57 AM
I've tried to check in an overdue item and recived the message "Cannot add fine to record. System max exceeded".
If the patron has more than the system-defined maximum of 200 fines on the patron record, the system cannot add new fines when an overdue item is checked in....
Thu, 23 May, 2024 at 12:05 PM